Refund policy

Refund policy

Return & Exchange Policy

We want you to love your Belzaa purchase! If you're not completely satisfied, we're here to help.

Damaged or Defective Items If you receive a damaged, defective, or incorrect item, we accept returns within 7 days of delivery. Proof of damage (photo/video) is required. A full refund will be processed upon inspection.

Change of Mind / Style Issues We understand sometimes things don't work out! For change of mind or size concerns, we offer:

  • 🔄 Exchange for another style or color

Refunds are not applicable for change of mind returns.

How to Initiate a Return/Exchange Contact us within 7 days of delivery via:

  • 📧 Email: contact@belzaa.in
  • 💬 WhatsApp: +91 8050829123

Please mention your order number and reason for return/exchange.

Reverse Shipment Charges ₹100 reverse shipment charges are applicable on all returns & exchanges.

Refunds Approved refunds will be credited to your original payment method within 4-5 working days after the returned item is received and inspected. Shipping charges are non-refundable.